Oryx Lounge
What is Oryx Lounge?

The Oryx Lounge offers a comfortable atmosphere to sit, relax and enjoy superior hospitality before your departure at Hamad International Airport. The lounge offers food and beverage services, a smoking room, business centre, lockers, a quiet zone, internet facility and a gaming room for kids. The Oryx Lounge is located at the departure area after immigration and security.

How can I redeem my thanq points for free visits at Oryx Lounge?
Accessing Oryx Lounge at Hamad International Airport is very simple. You have to make sure first that you have sufficient points for your visit and then all you have to do is to present your ibq credit card at the Oryx Lounge reception by mentioning “ibq”.

Your ibq credit card will be pre-authorised with QAR 1.00 if you visit the lounge without any guest(s). You may visit the lounge with a maximum of 3 guests, in which case the pre-authorised amount will increase by QAR 1.00 for each of your guests. To check your available points and other conditions, you have to log in on your thanq account via www.thanqrewards.com.qa
How many points will be deducted from my thanq account for the Oryx Lounge visit?
You can access the Oryx Lounge in exchange for 3,000 thanq points. You may visit the lounge with a maximum of 3 guests, in exchange for another 3,000 thanq points for each accompanying guest. The lounge visit charge will not be taken immediately. ibq will deduct your thanq points after your visit, including any charges for accompanying guest(s). In the event that you enter the lounge but you do not have sufficient points for the entire visit, the bank will automatically charge your credit card or any other ibq account with available funds, a fee of QAR150 per visitor.
 
Will the lounge reception be able to check if I have sufficient points for the visit?
No, the lounge staff will be able to identify only if your ibq credit card is valid, in which case they will accept you and your guest(s) to enter the lounge. You can check your available points by logging in at www.thanqrewards.com.qa.
 
What if I don’t have sufficient thanq points for the visit?
In the event that you visit the lounge with or without accompanying guest(s) but you do not have sufficient thanq points for the entire visit, the bank will automatically charge your credit card or any other ibq account with available funds, a fee of QAR150 per visitor.
 
Are children allowed to enter in Oryx Lounge?
For every visit, one child up to 12 years old is allowed for free.
 
Can I visit Oryx Lounge with more than 3 guests?
You may visit the lounge with a maximum of 3 guests by redeeming thanq rewards from your account. For additional guest(s) exceeding this entitlement, Oryx Lounge may apply their walk-in policy and may charge separately the guest(s) with different rates, similar to regular walk-in guests.
 
When can I visit the lounge and for what duration?
The lounge visits are subject to availability. The maximum duration of your lounge visit should not exceed more than 6 hours The access to the Oryx Lounge will be restricted for the following peak hours: 04:30- 06:30; 15:30-17:30; 23:30-01:30. However, this restriction will be lifted in case the lounge is vacant.