In case your Qmiles are not credited into your Privilege Club account it is likely due to an incorrect membership number. In this case, your thanq
points will be credited back to your thanq
account and you will receive a SMS notification from ibq
However, if your Qmiles are not credited into Privilege Club account within 15 days from order date and you also haven’t received SMS from ibq, please contact ibq Call Centre to get the latest status of your redemption order before you would contact Qatar Airways for further details.